Professional services · website AI assistant
AI chatbot for Real estate
Updated
The short version
Answer listing, viewing, and process questions around the clock, and turn the after-hours browser into a named lead in your inbox.
Property search doesn't happen during office hours. It happens at 11pm on a phone, and the person doing it has questions that are trivially answerable — service charge, chain status, school catchment, how a viewing gets booked — and no one to ask.
For agents, the cost of that gap is not a support ticket. It's a lead that went to whoever replied first.
MySiteGPT trains on your listings, area guides, and process pages so those questions get answered instantly with a link to the listing or guide the answer came from, and it asks for a name and email when someone wants a viewing — landing in your inbox as an alert while they're still on the page.
What real estate businesses get asked
Real questions, in visitors' own words. Every one of these is answerable from content you probably already publish.
- “Is this property still available?”
- “What's the service charge and how long is the lease?”
- “Which schools are in the catchment area?”
- “How do I book a viewing this weekend?”
- “What do I need to have ready to make an offer?”
- “Do you manage rentals as well as sales?”
How MySiteGPT helps real estate businesses
Answers at the hour people actually browse
Evening and weekend enquiries get a real answer immediately instead of a contact form and a wait until Monday.
Viewing requests become named leads
Lead capture takes a name, email, and the question they asked, then emails your inbox instantly — so the follow-up happens while the interest is warm.
Process questions, answered consistently
Offers, fees, referencing, and timelines get the same accurate answer every time, cited to your own guidance page rather than paraphrased differently by each staff member.
No invented property facts
It answers from your listings and guides only. When a detail isn't published, it says so and offers to pass the question on — which is the correct behavior when a number is legally significant.
What to train it on, in order
The answers are only as good as the index behind them. Start at the top — these are ordered by how much question volume they absorb per page trained.
- 1
Area and neighbourhood guides
Your most under-read content and your best answer material — transport, schools, and local context are exactly what buyers ask about.
- 2
Buying, selling, and letting process pages
Steps, timelines, and required documents. High-volume questions with stable answers.
- 3
Fees, terms, and landlord/tenant obligations
Train these as Q&A pairs so the wording is exactly what your compliance team signed off.
- 4
Live listing pages
Crawl them with a daily re-sync so the assistant's picture of your stock doesn't drift from the site's.
Not sure your pages are ready to be retrieved from? Run one through the RAG readiness checker first, or audit the whole site with the sitemap analyzer.
What to measure once it's live
We don't publish other people's numbers as if they were yours. Track these instead — they are all visible in your own dashboard within a fortnight.
- Leads captured outside office hours
- Viewing requests attributed to the widget
- Repeat process questions reaching the phone line
- Unanswered questions about areas or fees — a content gap you can fill
AI chatbot for Real estate: frequently asked questions
Will it know if a property has just gone under offer?
Only as accurately as your website does. It answers from your crawled listing pages and re-syncs daily, so the honest framing is that it reflects your site's status. For anything time-critical, it should point the visitor to arrange contact — which is what the fallback and lead capture are for.
Can it book viewings directly into a calendar?
Not directly. It captures the request, the property, and the visitor's contact details, and alerts you by email or webhook so your existing booking process picks it up.
Is it safe to let it answer questions about fees?
Yes, if you train it on the exact published wording — Q&A pairs are best for this — and rely on the fallback for anything you haven't published. It won't estimate a fee it hasn't been given.
Can it handle enquiries in other languages?
It replies in the visitor's language across 50+ languages, still answering from your English listings and guides, which matters for international buyers.
Try it on your own content first.
The chat bubble on our homepage is the product, trained on our own site — ask it anything and watch every answer cite its source. Then train one on yours: 14 days, full features, no card.