Website AI chatbot · comparison
MySiteGPT vs Chatbase
Updated
MySiteGPT is a Chatbase alternative that answers your website visitors only from your own content, cites a source for every claim, and says so when it doesn't know. You can start on the Free plan (every feature, 1 chatbot, 100 messages a month, no card), and Pro is $19.99/mo with OpenAI included.
What Chatbase is
A popular platform for building AI chatbots and support agents trained on your data.
Chatbase is one of the best-known ways to spin up an AI chatbot trained on your own data, and it has steadily moved toward broader "AI agents" with actions and integrations. If you're a SaaS builder weighing a Chatbase alternative, the question isn't whether it works — it does — but whether you're paying for a growing agent platform when what you actually need is a website assistant that answers from your docs and proves it.
MySiteGPT takes the opposite bet. It deliberately stays small: train on your site, get source-cited answers, an honest fallback when your content doesn't cover something, and one script tag to embed. No agent-builder sprawl, no usage-metered surprises — just a focused, flat-priced assistant your SaaS can ship this afternoon.
| Feature | MySiteGPT | Chatbase |
|---|---|---|
| Cited answers | Every factual claim carries a [n] marker tied to the exact page it came from, and visitors can open a source card to verify it. Citations are the core of the product. | Sources exist under the hood, but visitor-facing citations aren't the headline of the experience. |
| When it doesn't know | Low retrieval confidence triggers your fallback message by default — it says so instead of guessing, and can capture an email. | Configurable guardrails, but a confident answer is the default behavior unless you tune it. |
| Pricing | Free plan with every feature (1 bot, 100 messages/mo, 1,000 pages, no card). Pro is $19.99/mo: OpenAI included and managed, 3 bots, 3,000 messages/mo, 1,000 pages, no branding. | Free tier, then paid plans that have historically started around $19–$40/mo and scale up with message credits and agents — verify current pricing on chatbase.co. |
| When the trial ends | 14-day Pro trial, no credit card. When it ends you drop to the Free plan: the widget stays live and your bots, training, conversations, and leads are all kept. Nothing is deleted. | Free workspaces and their data can be cleaned up after a period of inactivity; check current terms. |
| Scope | Deliberately focused on website Q&A and lead capture — small surface, fast to ship, nothing to wire up. | A broader agent platform with actions, integrations, and more configuration to manage. |
| Embed | One async script tag; mounts in an isolated Shadow DOM with zero CSS conflicts, plus inline mounting. | Script or iframe embed, widely supported. |
| Languages | Replies in 50+ languages automatically, with no extra setup. | Multilingual support available. |
Pricing compared in good faith from public materials as of June 2026 and changes often — confirm current Chatbase plans on chatbase.co before deciding.
Why SaaS builders choose MySiteGPT over Chatbase
- Train it on your docs, changelog, and pricing page, then let automatic content sync keep the bot current as you ship — no re-uploading after every release.
- Cited answers and an honest fallback matter when visitors ask about your API or limits: a confidently wrong answer about your product erodes trust faster than "I'm not sure."
- A Free plan plus a flat $19.99/mo Pro plan beats message-credit math when you're bootstrapped and watching burn — you can forecast the bill instead of metering every conversation.
- OpenAI usage is included and managed, so there's no key to bring or provider to configure — the cited-answers behavior and honest fallback are built in on top.
When Chatbase is the better pick
If you need a true AI agent that takes actions across tools — booking, ticketing, multi-step workflows — or you want a large integration catalog and a longer track record, Chatbase is a strong, mature choice. MySiteGPT is for SaaS teams who want a website assistant that answers strictly from their content, shows the receipts, and admits what it doesn't know.
MySiteGPT vs Chatbase: frequently asked questions
Is MySiteGPT a good Chatbase alternative for SaaS?
Yes — if what you want is a website assistant that answers from your own content with visible citations, an honest fallback, and a Free plan plus flat $19.99/mo Pro pricing, MySiteGPT covers that core without the broader agent-platform surface. If you need multi-step agent actions, Chatbase may fit better.
How does MySiteGPT pricing compare to Chatbase?
MySiteGPT has a Free plan with every feature (1 bot, 100 messages a month, no card); Pro is $19.99/mo with OpenAI included and managed, 3 bots and 3,000 messages. New accounts also get a 14-day Pro trial, no card. Chatbase has a free tier and paid plans that have historically started around $19–$40/mo and scale with message credits — always check chatbase.co for current pricing.
Does MySiteGPT cite its sources like a RAG chatbot should?
Every factual claim carries a numbered marker tied to the exact page it came from, and visitors can open a source card to verify it. Citations are the center of the product, not a hidden detail.
What happens to my data if I stop paying?
Nothing is deleted and the widget stays live. When a 14-day Pro trial ends or you cancel Pro, the account drops to the Free plan (1 bot, 100 messages a month) and keeps your bots, training, conversations, and leads. Upgrade to Pro any time to get the higher limits back.
Before you switch from Chatbase
Start free and see the cited answers yourself
Free plan: every feature, 1 chatbot and 100 messages every 30 days, OpenAI included. No card, no time limit. The chat bubble on this page is the product, trained on our own site, so you can ask it anything first.