Global & multilingual · website AI assistant
AI chatbot for multilingual websites
Updated
The short version
Visitors ask in their own language and get a cited answer in it. You read every chat in English, and the interested ones land on your phone as leads.
Selling across borders means questions arrive in languages nobody on your team reads. The usual options are bad: a bot per language, a translation tool you paste every message into, or quietly ignoring the markets you can't staff.
MySiteGPT answers every visitor in the language they wrote in, from one set of English content, with a source link on each answer. Behind the scenes the inbox shows you each conversation in English — *Translated from Portuguese · Show original* — so you can follow up without guessing what was asked.
When someone is ready to buy or wants a person, the widget captures an email or WhatsApp number and alerts you, in any language they started in.
What businesses with customers in many languages get asked
Real questions, in visitors' own words. Every one of these is answerable from content you probably already publish.
- “¿Hacen envíos a México y cuánto tarda?”
- “Est-ce que je peux payer en euros ?”
- “Bisakah saya mendapatkan faktur untuk perusahaan saya?”
- “Gibt es eine kostenlose Testversion?”
- “هل يمكنني التحدث مع شخص من فريقكم؟”
- “Vocês têm suporte em português?”
How MySiteGPT helps businesses with customers in many languages
One bot, 50+ languages
Train once on your English pages. The assistant detects the visitor's language and answers in it — no separate bot or help centre per market.
Your inbox reads in English
Foreign-language chats show in English with the original one tap away, so you can review and follow up without a translation tool.
Leads arrive on your phone
Buyers and people asking for a human leave an email or WhatsApp number, and you get an instant alert, whatever language they wrote in.
Cited answers, honest fallback
Each answer links the page it came from, and when your content doesn't cover something it says so instead of inventing an answer in a language you can't check.
What to train it on, in order
The answers are only as good as the index behind them. Start at the top — these are ordered by how much question volume they absorb per page trained.
- 1
Shipping, payment, and currency pages
The questions international buyers ask first: do you deliver here, in what currency, and how long does it take.
- 2
Pricing and plan pages
Plain facts the assistant can restate accurately in any language, with the original page cited.
- 3
Returns, refunds, and support policies
Policy answers carry the most risk of misunderstanding across languages, so let visitors open the source.
- 4
FAQ and help-centre articles
Short, self-contained answers translate cleanly and absorb the most question volume per page.
Not sure your pages are ready to be retrieved from? Run one through the RAG readiness checker first, or audit the whole site with the sitemap analyzer.
What to measure once it's live
We don't publish other people's numbers as if they were yours. Track these instead — they are all visible in your own dashboard within a fortnight.
- Conversations by language, and which markets ask most
- Leads captured from non-English conversations
- Questions in each language your pages don't answer yet
- Email and contact-form enquiries in other languages, before vs after
AI chatbot for multilingual websites: frequently asked questions
Do I need to translate my website first?
No. Train the assistant on your existing content in English (or any language). It answers each visitor in the language they wrote in, drawing on that same content.
How do I read chats in languages I don't speak?
The inbox translates foreign-language conversations into English for you, with the original text one tap away. Transcripts and email copies follow the same rule.
Which languages does it support?
50+ languages, including Spanish, French, German, Portuguese, Arabic, Hindi, Indonesian, Japanese and Chinese. If the underlying model can read it, the assistant can answer in it.
Is there a free plan?
Yes. The Free plan includes every feature, multilingual answers and the translated inbox included, with 100 messages a month and no time limit. Pro is $19.99/mo for 3,000 messages and 3 bots.
Try it on your own content first.
The chat bubble on our homepage is the product, trained on our own site — ask it anything and watch every answer cite its source. Then train one on yours: free to start, every feature included, no card.