Website AI chatbot · comparison
MySiteGPT vs SiteGPT
Updated
The short version
A personalized AI chatbot trained on your website and help docs for customer support.
SiteGPT trains a support chatbot on your website and help center and pushes it across channels — site, Slack, WhatsApp, and more — aimed at automating customer support. For a SaaS team it's a capable option, but it's priced and built for support orgs that want multi-channel coverage, and it leans on managed models with message-based plans.
If you're shopping for a SiteGPT alternative, MySiteGPT trades breadth for proof and price. It answers strictly from your content with citations visitors can open, says "I'm not sure" instead of guessing, runs on managed OpenAI with nothing to configure, and is a flat $9.99/mo. It's the right pick when you want a tight, trustworthy website assistant rather than a multi-channel support suite.
| Feature | MySiteGPT | SiteGPT |
|---|---|---|
| Cited answers | Every claim carries a [n] marker tied to the exact source page, with a card visitors can open to verify it. | Answers can link to sources, but visitor-facing citations aren't the core promise. |
| When it doesn't know | Low confidence triggers your fallback by default — honest 'I'm not sure' plus optional email capture, not a confident guess. | Can escalate or collect contact details; default tone leans toward always answering. |
| Pricing | 14-day no-card trial, then a flat $9.99/mo with OpenAI included — 3 bots, 3,000 messages, 1,000 pages, and no per-message metering. | Paid plans have historically started around $49/mo and scale with message volume — verify current pricing on sitegpt.ai. |
| Channels | Focused on your website widget (floating or inline) plus a REST API and lead webhooks. | Multi-channel: website, Slack, WhatsApp, and other support surfaces. |
| Embed | One async script tag in an isolated Shadow DOM — zero CSS conflicts, no slowdown. | Script embed for the website widget. |
| Content sync | Automatic re-crawl daily at a time you choose keeps the bot current as you ship. | Supports re-training from your sources; cadence depends on plan. |
| Lead capture | Collects emails in chat, emails you the transcript instantly, and posts a webhook to Slack or your CRM. | Can collect leads and hand off to support tools. |
Pricing compared in good faith from public materials as of June 2026 and may have changed — confirm current SiteGPT plans on sitegpt.ai before deciding.
Why SaaS builders choose MySiteGPT over SiteGPT
- Point it at your docs and changelog; automatic sync keeps answers current every release without you re-uploading anything.
- Visible citations are a real edge for technical buyers — when someone asks about rate limits or pricing, they can click straight through to the source.
- A flat $9.99/mo is dramatically cheaper than support-suite pricing, which matters when you're pre-revenue or bootstrapped.
- OpenAI usage is included and managed — there's no key to wire up and no token meter to watch, just one predictable monthly bill.
When SiteGPT is the better pick
If multi-channel support is the whole point — you want one bot answering on your site, in Slack, and over WhatsApp, with deeper support-desk handoffs — SiteGPT is built for exactly that and is a solid choice. MySiteGPT is for teams who want a focused, citation-first website assistant at a fraction of the price.
MySiteGPT vs SiteGPT: frequently asked questions
Is MySiteGPT a good SiteGPT alternative for SaaS?
Yes, if you want a website-first AI assistant with visible citations, an honest fallback, managed OpenAI included, and a flat $9.99/mo price. If you specifically need multi-channel support across Slack and WhatsApp, SiteGPT is built for that.
How does MySiteGPT pricing compare to SiteGPT?
MySiteGPT is a flat $9.99/mo with OpenAI included, after a 14-day no-card trial — 3 bots, 3,000 messages, and 1,000 trained pages. SiteGPT's paid plans have historically started higher and scale with message volume — check sitegpt.ai for current pricing.
Can MySiteGPT train on my help docs like SiteGPT?
Yes. Point it at your website or help-center URLs, paste text, add Q&A pairs, or upload PDFs and docs. It chunks and embeds everything, and automatic sync keeps it current.
Does MySiteGPT answer only from my content?
Yes — it answers strictly from the content you train it on, never the open web, and cites the exact page behind every claim. When your content doesn't cover something, it says so.
See the cited answers for yourself
The chat bubble on our homepage is the product, trained on our own site — ask it anything and watch every claim link back to its source.