When someone is chatting with your assistant, they're engaged — that's the best moment to start a relationship.
Ask at the right time
Don't gate the conversation behind a form. Let the assistant be helpful first, then, after a useful reply, offer to follow up: *"Want me to email you the details?"*
Keep the friction low
- Ask for an email, optionally a name. Nothing more.
- Make it skippable — pressure kills goodwill.
- Send the owner an instant alert with the full conversation so follow-up is personal.
Close the loop
A lead with context ("they asked about enterprise pricing") converts far better than a cold email address. Pair capture with a transcript and your sales follow-up writes itself.
Turn it on in your widget settings and every helpful answer becomes a chance to connect.