Comparison
MySiteGPT vs Chatbase
Both train an AI assistant on your website and embed it as a chat widget. The difference is philosophy: MySiteGPT treats proofas the product — answers cite their sources, visitors can inspect the training data, and “I don't know” is a feature, not a failure state.
| MySiteGPT | Chatbase | |
|---|---|---|
| Cited answers | Every factual claim carries a [n] marker tied to the exact page it came from, with a source card visitors can open. | Sources exist under the hood, but citations aren't the center of the product. |
| When it doesn't know | Low retrieval confidence triggers your fallback message by default — it says so instead of guessing, and can take an email. | Configurable, but confident-sounding answers are the default experience. |
| Training transparency | Visitors can open "What am I trained on?" inside the widget and see the exact source list. | Training data is visible to the bot owner in the dashboard, not to visitors. |
| Embed | One async script tag; mounts in an isolated Shadow DOM with zero CSS conflicts. | One script tag or iframe embed. |
| Paid plans | Free plan, then Pro at $29/mo (3 bots, 3,000 messages, 1,000 pages). | Free trial tier, then paid plans start higher — check chatbase.co for current pricing. |
| Integrations & scale | Focused on websites: train, embed, capture leads. Deliberately small surface. | Broader integration catalog (Slack, WhatsApp, Messenger) and a longer track record. |
Chatbase details summarized from public materials and may change — always check their site for current features and pricing.
When Chatbase is the better pick
If you need chat across Slack, WhatsApp, or Messenger, or you want the most mature option in the category, Chatbase is a fine product. MySiteGPT is for site owners who want visitors to be able to see the source behind every answer — and a bot that admits when your content doesn't cover something.
Try the live demo on our homepageThe corner chat bubble is the product, trained on our site.